Terms of Use

Last updated: 3 September 2026

These terms are an agreement between you and Doment Digital FZE LLC ("Cilevi", "we", "us"), a limited liability establishment registered in the Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates, trade licence number 4431328.01, with its registered address at Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates. They cover the Cilevi software for Windows, including the recorder, the editor ("Creator Studio"), updates and any documentation (together, "the Software").

By clicking "I agree" when the Software first starts, or by installing or using it, you accept these terms. If you do not accept them, do not use the Software.

1. Licence

Subject to these terms, we grant you a personal, non-exclusive, non-transferable licence to install and use the Software on computers that you own or control.

• A paid licence is for one person. You may install the Software on up to three (3) computers that you personally use, unless the licence you bought says a different number. A company that wants several people to use Cilevi needs a licence for each person.
• A trial or free version may be limited, for example by a watermark, a time limit or fewer features. We may change what the free version includes.
• The licence lasts for as long as stated when you bought it. A one-time purchase covers the major version you bought and the updates we release for it; a subscription lasts while it is paid.

2. What you may not do

You may not:

• copy the Software except for a reasonable number of backups,
• sell, rent, lend, sublicense or otherwise give the Software or your licence key to anyone else,
• reverse engineer, decompile or disassemble the Software, or try to get at its source code, except where the law gives you that right regardless of this clause,
• remove or change any notice, licence check or watermark in the Software,
• share a licence key publicly or use a key you did not buy,
• use the Software to break the law.

3. Your recordings are yours

Everything you record and make with Cilevi belongs to you. We claim no rights in your recordings, projects or exported videos, and we never receive them (see the Privacy Policy). You may use them for any purpose, commercial or not.

4. Your responsibilities when recording

You are responsible for what you record and for how you use it. In particular:

• You must have the right to record what appears on your screen and what plays through your speakers, including other people's software, websites, videos and music. Recording something does not give you the right to redistribute it.
• Many countries and some US states require the consent of everyone whose voice or image you record. Before you record a call, a meeting, a presentation or another person, find out what the law requires where you and they are, and get the consent it requires.
• You must not use the Software to spy on, harass or stalk anyone, to record people who do not know they are being recorded where consent is required, or to capture credentials or other private information that is not yours.

If a claim is made against us because of what you recorded or how you used it, you agree to cover the costs and damages that claim causes us.

5. Privacy

Our Privacy Policy explains what the Software records, where it is stored and what, if anything, leaves your computer. It is part of these terms. You can read it in the Software (Privacy & Terms in the recorder menu, or About in the editor) and at https://cilevi.com/privacy.

6. Buying, prices and refunds

Prices are shown at the point of purchase. Payments are taken by the store or payment provider named at checkout, and its terms of sale apply to the payment. Taxes are added where the law requires. Refunds are governed by our Refund Policy, which is part of these terms and is available in the Software and at https://cilevi.com/refunds. Nothing in the Refund Policy takes away rights that consumer law in your country gives you and that cannot be excluded.

7. Updates and support

We may release updates that add, change or remove features. Some updates may be required to keep using the Software. We provide support by email at [email protected] and do our best to answer promptly, but we do not promise a response time or that every problem can be fixed.

8. Third-party software and trademarks

The Software uses components that are part of Windows, such as Media Foundation for video encoding, Windows speech recognition for captions, and the Windows graphics libraries. Your use of those components is governed by your Windows licence. The Software does not currently include any third-party or open-source components; if we add any, their licences will be listed in the Software.

Cilevi is an independent product. It is not affiliated with, endorsed by or sponsored by Microsoft Corporation, Apple Inc. or the makers of any other product that may be named for comparison. Windows is a trademark of Microsoft Corporation. macOS is a trademark of Apple Inc. Other names are the trademarks of their owners.

9. Ownership

The Software is licensed, not sold. We and our licensors own the Software and all intellectual property in it. Cilevi and the Cilevi logo are our trademarks. These terms give you no rights to them except the licence in section 1.

10. Ending the licence

You can stop using the Software at any time by uninstalling it. We may end your licence if you break these terms in a way that matters and, where the breach can be fixed, do not fix it within fourteen days of being told. When the licence ends you must stop using the Software and delete your copies. Sections 3, 4, 9, 11, 12 and 13 survive.

11. No warranty

The Software is provided "as is". To the fullest extent the law allows, we make no promises that it will be free of errors, that it will work with every computer, display, camera, microphone or app, or that it will meet your needs. Screen recording depends on your hardware and drivers, and results vary. If you are a consumer, the guarantees consumer law gives you still apply.

12. Limit of liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential loss, for lost profits, lost data or lost recordings, or for any claim relating to content you recorded or published, however it arises. Our total liability to you for all claims relating to the Software is limited to the amount you paid us for it in the twelve months before the claim arose, or one hundred US dollars if you paid nothing. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else the law does not allow us to limit.

13. Governing law and disputes

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Sharjah, and the courts of Sharjah have jurisdiction over any dispute. If you are a consumer in the European Union, the United Kingdom, Australia or another country whose law gives you protections that cannot be taken away by contract, you keep those protections and may bring a claim in your own country. Before going to court, please email us; most problems can be sorted out that way.

14. Export

You may not use or export the Software in breach of export control or sanctions laws that apply to you or to us.

15. General

If part of these terms is found invalid, the rest still applies. If we do not enforce a term, we may still enforce it later. These terms, the Privacy Policy and the Refund Policy are the whole agreement between you and us about the Software. We may change these terms; if we do, the Software will show you the new version and ask you to accept it before you continue, and the version you accepted last applies until then.

16. Contact

• Doment Digital FZE LLC (دومنت ديجيتال م م ح ذ م م), a Limited Liability Establishment
• Formation number 4431328, trade licence number 4431328.01, share capital AED 50,000
• Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates
• Phone: +971 50 739 7327
• Email: [email protected]
• Web: https://cilevi.com